Rates
The shipping fees for your purchase are determined by the quantity of bottles you are ordering. For a single bottle, the shipping cost is usually $25. And we provide Free shipping on all orders above $150.
Cancellations
We will make every effort to fulfill cancellation requests provided that the order has not yet been dispatched. There is a possibility that cancellations may be subjected to a re-stocking fee. However, it should be noted that if the order is already in transit or has been delivered, it cannot be cancelled.
Signature Policy
When placing an order with us, you are warranting that you and the recipient of the shipment are both at least 18 years old. Delivery will require the signature of an adult. The ownership of all the items you purchase transfers to you once they exit our premises, and you are responsible for being aware of the pertinent laws in your state.
Shipping and Processing Time
We process all orders within 48 business hours and typically ship them out within 2-5 business days after you have placed your order. However, some items may require a longer processing time. In the rare event that we experience an unexpected delay in shipping your order, we will notify you by email. Please note that the Shipping Carrier’s transit times only apply after your order has been shipped. Depending on your location, delivery may take an additional 1-5 business days. We are unable to guarantee delivery by a specific date and cannot be held responsible for any shipping instructions provided by the customer. Nonetheless, we will strive to accommodate you to the best of our abilities.
Delivery Attempts
The Customer is responsible for ensuring that an adult is available to sign for the delivery. In the event that no one is present, the Shipping Carrier will make two additional delivery attempts. To ensure timely delivery, we recommend using a commercial business address whenever possible. If all delivery attempts fail, your order will be returned to us, and the Customer will be responsible for the cost of return shipping.